Once the returned item is received, a gift certificate will be mailed to you. GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: Triple 8 Threads, PO Box 451763 Houston, TX 77245, United States. Exchanges (if applicable)We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at Sale items (if applicable)Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We do not accept products that are intimate or sanitary goods, or worn items. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. Item must be postmarked within the 5 days of return email from Triple 8 Threads. Once reviewed we will reply with further instructions. Please email with your concern and reason for refund. If 5 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. ReturnsOur policy lasts 5 days from the date of receipt.

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